Transforming a simple timesheet tracker into a decade-strong ERP that streamlines people, processes, projects, and payments for IT services.
Industry
Healthcare Technology
Headquarters
Mumbai, India
Industry
Healthcare Technology
Headquarters
Mumbai, India
CitiusTech originally needed a simple solution to track employee work hours. However, as the organization scaled, so did its operational complexity. Off-the-shelf ERP systems lacked the flexibility and customization needed for their domain-specific processes — from resource deployment to performance evaluations, and client invoicing to project-level profitability tracking.
We partnered with CitiusTech to build a scalable ERP platform from the ground up. Initially developed as a lightweight timesheet solution, the application has grown into a comprehensive enterprise suite tailored to IT services workflows. Built with .NET/C#, Entity Framework, and MSSQL, and extended to mobile platforms via Xamarin for Android and iOS, this platform now serves as the digital backbone of the client’s operations.
We approached the problem with a modular, agile delivery model, progressively evolving the product through multiple sprints and deep client engagement. The result was a tailored ERP that integrates multiple functions, maintains scalability, supports compliance and quality workflows, and adapts easily to new business needs. Our development team, along with dedicated UX and database specialists, ensured seamless integration across features, devices, and departments.
Resource Management
Workflows & Tasking
Timesheet & Attendance
Quality Control
Assessments & Performance
Invoicing & Billing
HR Suite
Cross-platform Accessibility
Through a tailored ERP solution, Pi Techniques enabled the client to gain efficiency, clarity, and agility—unlocking faster decisions and scalable growth.
Operational efficiency boost
End-to-end ERP automation reduced manual interventions across HR, invoicing, and project tracking.
Single source of truth
Centralized data repository improved accuracy and reduced duplication across departments.
Scalable growth
Platform evolved alongside the client’s business without disruptive re-platforming.
Faster decision-making
Real-time reporting and analytics empowered managers with actionable insights.
Cross-platform accessibility
Seamless mobile access improved adoption and on-the-go productivity.
Let’s talk about building the right digital transformation
for your business.
